JUDGES

JUDGES

The Irish Loyalty Awards have brought together a broad spectrum of independent experts, who either specialize in a field or who have experience and insight into different aspects of the loyalty industry.

Each judge is selected due to their achievements within the business and the loyalty industry. Their varied backgrounds allow them to critique each category of the Irish Loyalty awards. The judging process is entirely independent of the management of the awards and to ensure that the highest standards of integrity are maintained, each judge must sign a code of conduct outlining the overall judging guidelines and standards.

The objective judging panel will follow a detailed adjudication process which involves the evaluation of each entry against specific KPIs. Shortlisted finalists for each category will be announced and published in the Sunday Business Post.

Following a long day of deliberation, the judges will select the overall winners whowill be announced at the Gala awards ceremony on the 10 April 2024
at the RDS Concert Hall, Dublin

MEET OUR 2024 JUDGES

Andrea Burchett

International Development Director of Virgin Red

Andrea Burchett has provided executive leadership in the airline, e-commerce and loyalty sectors for the past 24 year in complex, uncertain, high paced, multi-stakeholder environments.

She was the co-founder of Avios following the merger of the British Airways, Iberia and Airlines loyalty programs and led the growth and market entry strategies to transform the ubiquity of the currency for customers.

In 2017, Andrea has been the chief architect and founder ‘.air’ a unique, integrated platform which enables airlines to provide a seamless inflight customer experience.

Andrea recently completed an Executive Leadership programme at Chicago Booth University.

John Hurley

Proposition & Engagement Consultant

John is an experienced transformation leader who has enjoyed a dynamic career in senior roles in customer experience, digital marketing, brand innovation, and B2B | Partnership development. John has worked global brands and people in diverse business cultures in Europe and North America. His cross-industry experience includes Airlines, Entertainment, Telecommunications, Payment technology, growth companies, and public sector. He is now working at the center of the digital marketing skills transformation revolution. He is passionate about demystifying brand-led customer experience management, driving innovation, and unlocking value creation (B2B and B2C) driving measurable business outcomes.

Fintan Connolly 1

Fintan Connolly

Chief Revenue Officer, Motisha

Fintan is the Chief Revenue Officer at Motisha ,the award-winning engagement technology provider that empowers organisations across the world by engaging One Employee, One Partner and One Customer at a time. In this role, Fintan leads Motisha’s global sales expansion, identifying key strategic partnership opportunities & scaling customer success teams across the US & Europe. Fintan has a wealth of experience building successfull organisations and leading global incentive & recognition companies.

Prior to joining Motisha Fintan spent over six years leading the global partnership initiatives at Workhuman where he worked with some of the world’s most admired companies such as GE, Linkedin, Proctor & Gamble and Merck to name but a few.

In addition to his duties at Motisha, Fintan has been part of the board of IMA (Incentive Marketign Association ) USA & Europe for over 5 years and currently is the the Vice President of IMA USA. The Incentive Marketing Association advocates for and promotes the use of incentives and recognition to improve business performance.

Tina Moore

Tina Moore

GM, Head of Card & Rewards

Tina is a senior executive with over a decade of experience in the credit and loyalty sector, who is deeply passionate about utilizing loyalty to drive customer engagement. Throughout her career, she has devoted herself to understanding and leveraging the complexities of loyalty programs to forge meaningful connections with customers. Tina’s extensive tenure in this field, holding leadership roles at American Express NYC HQ & Ascenda Loyalty, has equipped her with invaluable insights into the ways loyalty initiatives can foster lasting customer satisfaction and brand allegiance. With a steadfast dedication to innovation and excellence, she continually seeks to push the boundaries of what can be achieved in the realm of customer loyalty, notably launching the innovative Bilt Rewards program – the first loyalty program and credit card (in partnership with Wells Fargo & Mastercard), where members could be rewarded for rent payments.

William Sparkes

William has a proven track record in driving customer loyalty, enhancing customer experience, improving brand reputation, and developing successful sales strategies. By leveraging data and analytics, William helps businesses make informed decisions that improve customer experiences which ultimately drive business success.

Using his 35 years career experience gained in one of the world's largest financial services companies, William’s consultancy now helps businesses identify opportunities that enable them to build long-term relationships with their customers, create exceptional experiences that foster trust and loyalty. William is also a Chartered Insurer