Regional CX Champions
CX = Customer Loyalty
The Irish retailing landscape is changing fast and becoming increasingly competitive due to changing consumer expectations, technology growth and altered consumer shopping behaviours. Delivering excellence in CX and building long term loyalty is critical to the success of local business in Ireland.
In collaboration with Agencies promoting local enterprise, the Regional CX Champion Awards is an exciting initiative for all local businesses across every town of Ireland.
Promote Local Business Opportunities
Support local businesses across Ireland get the recognition they deserves for excelling in customer
experience.
Nominate local businesses who are raising the bar with it come to customer experience
- Retailers’ efforts and good practices are rewarded among peers
- With the public vote portal business can reach out to their customer to gain their vote for excelling in CX
- Help Retailers reinforce the message to staff on the importance of ensuring the customer has the best possible experience
- Promotes momentum within the community and business to developing new CX initiatives
- Retailers will receive digital assets and POS merchandise to highlight their achievement
- Retailers can showcase their achievement both in store/and on social
- Reinforce the message to customers on their USPs
